Privacy Policy

Last updated: September 18, 2026

1. Introduction

Welcome to RentWise ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, government-issued identification documents (for KYC verification), payment information, and profile details.
• Usage Data: Booking history, vehicle preferences, search queries, app interactions, and device information.
• Location Data: GPS location for vehicle tracking, pickup/drop-off verification, and geofencing services.
• Device Information: Device type, operating system, unique device identifiers, and push notification tokens.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our car rental services
• Process bookings, payments, and refunds
• Verify your identity through KYC processes
• Send push notifications about bookings, promotions, and updates
• Track vehicles and ensure geofence compliance
• Provide customer support
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with payment processors for transaction fulfillment, law enforcement when required by law, and service providers who assist in operating our platform.

5. Data Security

We implement industry-standard security measures including encrypted communications, secure token-based authentication, and restricted database access.

6. Push Notifications

With your consent, we send push notifications via Firebase Cloud Messaging (FCM) for booking updates, promotional offers, and important alerts. You can manage notification preferences in your device settings.

7. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations.

8. Your Rights

You have the right to access, update, or delete your personal information. Contact us at support@rentwise.in to exercise these rights.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the app constitutes acceptance of changes.

11. Contact Us

For questions about this Privacy Policy, contact us at support@rentwise.in.